We have worked hard to make your online shopping experience as easy and
pleasant as possible. Please see our detailed instructions below on
our ordering process. If you need further assistance, please contact
us by email or phone using the contact information below.
Our online shopping system is fully protected by the highest security standards
for ecommerce sites - all transactions are transmitted in encrypted form across
the Internet using Secure Socket Layer (SSL) technology and an authorized
Digital Certificate. Once received, your credit card information is stored in
encrypted form for further security. We do not share your credit card or
purchase information with anyone other than the credit card merchant services
company in order to complete your transaction.
When you add an item to the Mighty Leaf Tea Shopping Bag, the
information temporarily is stored in our database for the duration of your shopping
session. If you close your browser, this information is deleted from our
database. Occasionally, there will be a break in your Internet connection - if
this occurs, you will have to add items to the Shopping Bag again.
When you add an item to the Mighty Leaf Tea Shopping Bag, you are
navigated to our Order Summary page. A message confirming that you added the
item is displayed at the top of the page, and a summary of the item is
displayed. From this page, you may navigate to any part of our site to continue
shopping. You may add as many items to the Shopping Bag as you wish, and
can remove items later if you wish.
From any part of our website, you can review the items in your Shopping Bag
by clicking on the Shopping Bag link at the top of the page. After you have
verified the items are correct, you may complete your order by clicking the
button at the
lower right of the Order Summary page. This navigates you to the secure area of
our site - depending on the settings of your browser, you will see a notice
informing you that you are entering a secure connection area.
Shipping Page - Part 1
From our Shipping page you may enter your shipping information - please include
all required items indicated by the red asterisk *.
If you are a returning customer, you can click on the returning customer link
toward the top left of the page and logon using your password and email. This
will return you to the Shipping page and auto fill your billing information.
Most people want their products shipped to the same location as the billing
information for their credit card - if they are the same, you can omit the
shipping information. Including any comments you have and select a billing
method (e.g. Visa or American Express). Once you have entered this information,
button to proceed to the Payment page.
Payment Page - Part 2 of
From our Payment page you may verify the items in your order. Also, be sure to
verify the billing address you have provided matches your credit card, and that
your shipping address is correct. Enter your credit card number, security code
and expiration, and click the
to finish your transaction.
After you complete your order, allow up to 20 seconds for your order to process
through our merchant services. Once processed, a confirmation message is
displayed that includes your order number. This same order number is emailed to
you along with the details of your order. If you want to review your order,
click the button
to see the details of your order.
Time to Ship
We ship the majority of items via registered Australia Post which takes 2-21 business days to reach
some areas within Australia. For large items we may choose to use a courier service. New Zealand orders are sent by registered International 3-10 day express. Most of our items are shipped within
2 business days.
for details of our shipping
If you order from our online store, then
wish to place a second order
right away - say sending the second
order to a friend or family member -
before you place the second order, it is
important to OPEN A NEW BROWSER
and begin the second order 'from scratch.'
This prevents the shopping
cart from getting confused between the
first and second order.
Contact us at:
Mighty Leaf Tea Australia
3/80 Walkerville Terrace
WALKERVILLE SA 5081